has been working with Bottomline since 2018 and has become a strong strategic digital partner. Bottomline has had a constant core team from Rawnet taking a proactive approach to the businesses' digital and technical strategies. The journey began with a site rebuild and has since completed seven key projects, shown below in the Strategic Partner Journey.
Understanding user journeys and behavior was key in designing an intuitive flow that guides users seamlessly through the app, helping them achieve their goals efficiently and with ease.